Your Privacy Matters

Privacy
Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Effective Date: December 29, 2025 | Last Updated: December 29, 2025

What Afrizone Is

Afrizone is a digital transaction hub and API connectivity platform that connects you to licensed third-party service providers across Africa. We function as a productivity and integration tool that allows you to access multiple licensed platforms through a single unified dashboard.

IMPORTANT: Afrizone does not provide financial services directly. We do not hold, store, or custody your funds. Your transactions are processed by partner platforms, and your funds remain with them—not with Afrizone.

Introduction

This Privacy Policy explains how Afrizone Technology Ltd collects, uses, stores, shares, and protects your personal data when you use the Afrizone mobile application and website. By using Afrizone, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue use of our Service immediately.

We collect various types of information to provide and improve our Service. This includes information you provide directly, data collected automatically, and information from third parties.

Personal Information You Provide

  • Account Information: Full name, email, phone number, date of birth, password
  • Identity Verification: Government-issued ID, proof of address, selfie verification (required by partner platforms for KYC compliance)
  • API Connection Data: Account credentials and API tokens for connecting to third-party licensed platforms
  • Profile Information: Profile picture, bio, preferences, notification settings
  • Transaction Reference Data: Transaction IDs, order references, and activity logs from partner platforms (displayed through API connections)
  • Communication Data: Customer support messages, feedback, inquiries, chat conversations

Information Collected Automatically

  • Device Information: Device type, OS, unique identifiers, mobile network information
  • Usage Data: Features accessed, pages viewed, time spent, click patterns, navigation paths, API connection activity
  • Location Data: GPS coordinates, IP address-based location (with permission)
  • Log Data: Access times, app crashes, error reports, performance data, API call logs
  • Cookies & Similar Technologies: Session cookies, authentication tokens, analytics cookies

Information from Third Parties

  • Partner Platform APIs: Transaction data, account balances, and activity information from licensed cryptocurrency exchanges, gift card platforms, bill payment providers, and other integrated services
  • Identity Verification Services: KYC/AML compliance data (processed by partner platforms)
  • Payment Processors: Transaction verification and status updates from third-party payment gateways
  • Social Media: Connected account data (name, email, profile picture)
  • Business Partners: Service providers, delivery partners, and platform integrators

Your personal information is used to deliver our connectivity services, ensure security, communicate with you, improve our platform integration, and comply with legal requirements.

Service Delivery & Platform Integration

  • Create and manage your Afrizone account and dashboard
  • Establish and maintain API connections to licensed third-party platforms
  • Display transaction data, account balances, and activity information from partner platforms
  • Facilitate access to cryptocurrency exchanges, gift card services, bill payment providers, and other integrated platforms
  • Route your transaction requests to appropriate licensed partner platforms
  • Provide customer support and respond to inquiries
  • Send connection status notifications, API alerts, and service updates

Security & Platform Protection

  • Verify your identity for secure API connections
  • Detect and prevent unauthorized access to your dashboard and API connections
  • Monitor for suspicious activities and security breaches
  • Comply with partner platform requirements and regulatory obligations
  • Ensure secure data transmission between Afrizone and partner platforms

Communication

  • Send transactional emails and SMS notifications about platform connections
  • Provide customer support responses
  • Send service announcements and policy updates
  • Deliver promotional offers and marketing (with consent)
  • Notify you of updates to integrated partner platforms

Service Improvement

  • Analyze usage patterns to improve app performance and API integration efficiency
  • Conduct research and development for new platform integrations
  • Personalize your dashboard experience based on preferences
  • Generate analytics and statistical data about platform usage
  • Optimize API connection performance and reliability

We do not sell your personal information. To provide our connectivity services, we share your data with partner platforms you choose to connect with, service providers, for legal compliance, and business transfers.

Integrated Partner Platforms (IMPORTANT)

  • Cryptocurrency Exchanges: Account credentials and API keys to establish connections and retrieve your trading data
  • Gift Card Platforms: Account information to access your gift card exchange services
  • Bill Payment Providers: Account details to process utility payments on your behalf
  • Payment Processors: Transaction data to facilitate payments through partner gateways
  • NOTE: Once you connect to a partner platform through Afrizone, your data is subject to that platform's privacy policy and terms of service. We recommend reviewing their policies independently.

Service Providers & Technology Partners

  • Cloud Storage Providers: Store dashboard data and API connection information securely (AWS, Google Cloud)
  • Customer Support Tools: Provide efficient support services
  • Analytics Providers: Understand app usage and improve platform integration (Google Analytics, Firebase)
  • Communication Platforms: Send notifications (Twilio for SMS, SendGrid for Email)
  • Security Services: Protect API connections and detect fraud

Legal Requirements

  • When required by law, regulation, or legal process
  • To respond to government or regulatory requests
  • To protect our rights, property, or safety
  • To enforce our Terms & Conditions
  • To prevent fraud, security breaches, or illegal activities
  • Complying with partner platform legal requirements

Business Transfers & Consent

  • In the event of merger, acquisition, sale of assets, or bankruptcy
  • When you explicitly consent to additional third-party sharing

We retain your personal information for as long as necessary to fulfill our purposes, unless a longer retention period is required by law.

Retention Periods

  • Active Accounts: Data retained while your account is active and you maintain API connections
  • Inactive Accounts: Data may be deleted after 3 years of inactivity
  • API Connection Logs: Retained for 7 years for technical support and legal purposes
  • Transaction Reference Data: Retained as required by partner platforms and applicable laws
  • Marketing Data: Retained until you opt-out or withdraw consent
  • Legal Obligations: Data retained as required by applicable laws
  • NOTE: Deleting your Afrizone account removes your data from our systems but does not affect data held by partner platforms. You must contact each platform separately to manage data with them.
  • Request deletion at info@afrizoneng.com

We implement industry-standard security measures to protect your personal information and API connections. However, no method of transmission or storage is 100% secure.

Security Measures

  • Encryption: Data encrypted in transit (SSL/TLS) and at rest (AES-256)
  • API Security: Secure token management, OAuth 2.0 authentication, encrypted API keys
  • Access Controls: Restricted access to personal data and API credentials on a need-to-know basis
  • Authentication: Multi-factor authentication for sensitive operations
  • Regular Audits: Security assessments, vulnerability testing, and API security reviews
  • Secure Infrastructure: Bank-level security protocols and 99.9% uptime
  • Partner Platform Security: We connect only to platforms with robust security measures
  • IMPORTANT: We are not responsible for the security practices of partner platforms you connect to through our service.

Depending on your location, you have rights to access, correct, delete, and control your personal data. Contact us to exercise these rights.

Your Rights Include

  • Access & Portability: Request a copy of your data stored in Afrizone in machine-readable format (For data held by partner platforms, contact them directly)
  • Correction & Update: Update or correct inaccurate personal information and modify API connection settings
  • Deletion: Request deletion of your personal data from Afrizone and disconnect all API connections permanently (This does not delete your data from partner platforms—contact them separately)
  • Opt-Out & Withdraw Consent: Opt-out of marketing communications, withdraw consent for data processing, disable location tracking and cookies, disconnect specific partner platform integrations
  • Restrict Processing: Request restriction of certain data processing activities
  • Object to Processing: Object to processing based on legitimate interests
  • Contact info@afrizoneng.com to exercise rights (30-day response time)

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences in your device settings.

Types of Cookies

  • Essential Cookies: Required for core functionality (login, security, API authentication)
  • Analytics Cookies: Track usage patterns and app performance
  • Advertising Cookies: Deliver personalized ads (with consent)
  • Preference Cookies: Remember your settings, dashboard preferences, and API connections
  • Disabling certain cookies may limit app functionality and API connectivity

CRITICAL: Afrizone functions as an integration platform that connects you to licensed third-party service providers. Each partner platform has its own independent privacy policy.

Categories of Partner Platforms

  • Cryptocurrency Exchanges: Licensed platforms for buying, selling, and trading digital assets
  • Gift Card Services: Licensed platforms for gift card exchange and redemption
  • Bill Payment Providers: Licensed utility payment and mobile top-up services
  • Payment Gateways: Paystack, Flutterwave, Stripe (for processing payments to partners)

Technology Service Providers

  • Analytics Tools: Google Analytics, Firebase Analytics
  • Cloud Services: AWS, Google Cloud
  • Communication Platforms: Twilio (SMS), SendGrid (Email)

Your Responsibility (IMPORTANT)

  • We are NOT responsible for the privacy practices, data handling, or security measures of partner platforms
  • When you connect to a third-party platform through Afrizone: You are subject to that platform's privacy policy and terms of service
  • That platform may collect, store, and process your data independently
  • Your funds and transaction data are held by that platform, not by Afrizone
  • You should review each platform's privacy policy before connecting
  • We recommend carefully reviewing the privacy policies of all partner platforms you connect to through Afrizone

Afrizone is not intended for users under 18. Users under 18 must have parental consent. We do not knowingly collect data from children under 13.

Child Protection

  • Service not intended for users under 18 years
  • Users under 18 require parental or guardian consent
  • We do not knowingly collect data from children under 13
  • Data from children under 13 will be deleted promptly if discovered
  • NOTE: Some partner platforms may have their own age restrictions, which you must comply with independently

Your information may be transferred to countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data.

Cross-Border Transfers

  • Data may be processed in countries outside Nigeria
  • Data transmission to partner platforms located in different jurisdictions
  • Cloud storage services hosted in international data centers
  • API connections to global service providers
  • Some countries may not have the same data protection laws
  • Appropriate safeguards are in place for data protection
  • By using Afrizone, you consent to international data transfers
  • IMPORTANT: Partner platforms may have their own international data transfer policies. Review their privacy policies for details

Afrizone provides a technology platform for connecting to third-party services. Understanding our role and limitations is important.

Platform Connectivity Service

  • We are NOT: A financial institution or money services business
  • We are NOT: A cryptocurrency exchange or trading platform
  • We are NOT: A payment processor or money transmitter
  • We are NOT: Custodians of your funds or digital assets

Limitations

  • We do not control the operations, availability, or security of partner platforms
  • We are not responsible for losses, damages, or issues arising from partner platform services
  • Transaction disputes must be resolved directly with the relevant partner platform
  • API connection failures or partner platform outages are beyond our control
  • We cannot guarantee the accuracy of data displayed from partner platforms

Your Acknowledgment

  • You are connecting to independent third-party platforms at your own risk
  • Afrizone is a connectivity tool, not a service provider for financial transactions
  • You are responsible for complying with each partner platform's terms and policies
  • We facilitate connections but do not guarantee partner platform performance

We may update this Privacy Policy to reflect changes in our practices, technology, partner platform integrations, or legal requirements.

Policy Updates

  • Last Updated date will be modified at the top
  • You'll be notified via email or in-app notification
  • Consent will be requested if required by law
  • Continued use after changes indicates acceptance
  • We'll inform you of new partner platform integrations that may affect data sharing
  • Review this policy periodically for updates

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

info@afrizoneng.com

Phone

+234 913 915 1507

Address

Plot 10 New Heaven, Naze
Owerri, Imo State, Nigeria

Support Hours

7 days a week

Response: 24-48 hours

For data protection inquiries or to exercise your privacy rights, email us at info@afrizoneng.com with the subject line "Privacy Request."

For issues with partner platforms: Contact the specific platform directly using their support channels.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Nigeria.

Consent

By using Afrizone, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.

You further acknowledge that:

  • • Afrizone is an API connectivity and integration platform
  • • We connect you to licensed third-party service providers
  • • Your data will be shared with partner platforms you choose to connect with
  • • Each partner platform has independent privacy practices
  • • You are responsible for reviewing and accepting partner platform policies

© 2025 Afrizone Technology Ltd. All rights reserved.